Reference

Open percaya4d Privacy Policy Clearly

percaya4d Privacy Policy shows what we collect when you create an account, verify your phone, sign in on mobile, or use DANA and QRIS.

Account dataCookie choicesWallet recordsAccess requests
percaya4d Open percaya4d Privacy Policy Clearly
CONTACT ROUTE

Switch To The Right Privacy Contact

A clear contact path matters when you need a correction, deletion request or explanation about account data. We keep policy questions separate from game or wallet troubleshooting, while still connecting the right account reference to your request. If you are in Surabaya or elsewhere in Indonesia, use the support route shown beside the cashier path and include the email or phone linked to your account.

Team online

Data access request

Ask us for the account data connected to your profile, including phone verification records and wallet references. We may confirm account ownership before sending a response or making any disclosure.

Correction request

If your name, phone detail or account record needs correction, tell us which field is wrong and provide the account reference. We review the request against the details already held.

Privacy support

For questions about cookies, retention or a DANA, OVO, GoPay or QRIS record, use our policy contact route. Include a short description so we can direct the request correctly.

HANDLING PRACTICE

Browse How We Handle Account Data

We keep this Privacy Policy practical by linking each data category to an account action you recognise: opening an account, signing in, checking a wallet reference or contacting support.

Account collection

We collect details you provide during account opening, including the contact detail used for phone verification. We also receive activity records created when you sign in or request account assistance.

Cookie controls

Cookies and similar session tools help keep sign-in steps working and remember basic settings. Your browser can restrict them, although some account functions may then require another verification step.

Device security

We may record device type, browser session and sign-in events to identify unusual access. If a pattern needs checking, we can ask you to confirm the phone linked to your account.

Wallet matching

DANA, OVO, GoPay and QRIS references help us match a payment request with the correct account. We use those records for reconciliation and policy-related support, rather than unrelated account activity.

Retention approach

We retain each data category only as needed for account administration, security checks, payment reconciliation or a stated legal requirement. You can ask which category applies and why it remains stored.

Policy changes

When this Privacy Policy changes, we update the page so you can compare the current wording before continuing. For a correction or access request, contact us through the policy support route.

Check Privacy Policy Questions Before Opening

These Privacy Policy answers address the account and payment questions we hear most often from Indonesian customers. Read them before opening an account, then use our contact route if your request concerns a specific record, device session or wallet reference.

It covers account details, phone verification, cookies, device signals, support records and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use the phone detail linked to your account for verification before account access and for ownership checks on privacy requests. This helps us avoid sending account data to the wrong person.

Yes. The Privacy Policy explains how we handle DANA and QRIS references, along with OVO and GoPay records, when we match a payment request to your account.

You can request access to data connected with your account. Use the privacy contact route, identify your account with its linked phone or email, and complete any ownership check we request.

Send a correction request through our policy support path and name the field that needs changing. We compare your request with the existing account record before applying or explaining the change.

Retention depends on the data category and whether it supports account administration, security, payment reconciliation or a legal requirement. You can ask us why a particular record is still retained.

Access and eligibility depends on local law. The Privacy Policy applies to your use where local law permits, and our support route can clarify how a regional request should be handled.